Before staying here I read the reviews and was a little nervous for our stay.. but I have to say I had a very nice stay here..clean bedding, no weird smells through the hotel, it smelled clean and at night I smelt the pool that is located downstairs but that smell was on by the elevator on the first floor when we got to our second floor room it wasn’t there, bathroom was clean, only downfall to our stay with the room and breakfast is the mini fridge was loud and made an odd noise so we just unplugged it, and the eggs and sausage were not warm or too tasty. But there were plenty more options of food items so it didn’t break our good stay.. a major PLUS was the friendly staff that let us check in early so we could make it to the park by 10am. Don’t let the negative comments break your thought of this place.
Poor staff, dont know what they are doing. The rooms could do with some cleaning and fixing. Wont recommend to stay here ever again. We have had better experiences at other quality inns. We wanted to switch rooms and they wanted to charge a room cleaning fee. We hadn't touched anything in our room. Also the nice pictures you see about this place are super fake. They must have taken these pictures when it first opened. Horrible! Had asked for crib to be in the room by the time we arrive never got one for my son. Took 2 hours for them to bring one to the room. Once it arrived it was worn and horrible condition. The fold out couches in the room were held together with boards. When we wanted to talk to the manager he was like how am I going to lose business. I reviewed this 9 months ago. Their stars then were 3.5 now they are 2.6. I don't know where people are getting these 5 star reviews. Horrible experience. Worst customer service I have ever seen.
This was a miserable stay for my family and myself. The beds were terrible; they sunk to the floor. The entire building just smelled of musty dirtiness. There were bugs in the rooms and no hot water. If you want a nice relaxing place to stay this quality inn is not the destination.WORST hotel stay I have ever experienced!!!
I don't even want to say "you get what you pay for," because this room was $200.00 but felt like it should have been $75. Room was meh, both clocks we're reset and housekeeping didn't care to fix them, and you can hear walking above your room and any sound outside your door. Avoid the breakfast.
There was no way to post less than 1 star. The place is a joke. The owner is rude, a liar, manipulative, a womanizer and a fraud. Claimed my wife was fired by corporate but we contacted corporate and they said that was untrue. He refused to have a backbone and spine and apologize even after working my fiance like a dog and treating her like property and not an employee. He is known for being rude and he refuses to pay his employees. He's a bigot. His breakfast foods have had hair in it and he uses the same food for days on end. So many health code violations just there. Had an employee named Josh that he fraudulently claimed didn't work there and screwed him over and now he's trying to do it to my fiance and refuses to even have the balls to return a call to pay her for 3 weeks of service which I have documented and went to the labor board as well as an attorney to file charges. International labor law deems this as harassment and abuse. He is a piece of trash and needs to be deported .. his hotel is a joke. The rooms are dirty and his staff he has is lazy and frauds themselves as he is. Do NOT go here. Do NOT eat there. Watch for the bugs in the beds and the crunchy sausage that is 3+ days old and watch how his employees do not wear hairnets, gloves etc and how they dump and stir fresh food in with old crusty leftovers. Do NOT waste a dime on this jerk and do not waste time with the trashy facility he runs
Quality Inn Suites is a US Lodging based in Hershey, Pennsylvania. Quality Inn Suites is located at 181 Hershey Road Route 39, Hershey, PA 17033, USA.
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