It had great service for the last couple of years. This year something has changed. The cars are limited. They gave us what appeared to be a personal car earlier this spring. The car looked inside as if kids ate every snack their mother could find for them. There was filthy grime on controls, stains on the seats and crumbs everywhere in every crevice. I have pictures to prove it. The most disgusting rental I ever had. I seriously wanted to vomit. We had no choice but to take it. We were on our way out of town and couldn't afford switching locations.
This is a small office, but they always have the type of vehicle I request. The staff is attentive, kind, and quick. This is my go-to rental spot.
I own a very small car, so when I travel with my kids I always rent with Enterprise. I also use them when I am on the road for work, rather than rack up the miles on my own car. My experience has been nothing short of excellent. The staff members are friendly. The cars are clean and most of the time have very little mileage on them. That gives me peace of mind when I am on the road. I've used Enterprise in Ireland and Canada, and at other locations throughout the states. My experience with them is consistently excellent. So, for me there is never a question about who to rent from: Enterprise always gets my business.
Had a great experience at this location! Our SUV smelled like smoke and the kind lady at the counter allowed us to come back to the office and change vehicles without any hassle at all. When we returned the car, Enterprise took care of the fuel bill for the inconvenience of returning the car. I told my wife as we were pulling out of the parking lot, "Well, that makes me want to choose Enterprise over Hertz if I have a choice between the two!"
Took good care of our rental car needs. I would recommend this location to anyone.
Enterprise Rent A Car is a US Car Rental based in Hershey, Pennsylvania. Enterprise Rent A Car is located at 325 University Dr, Hershey, PA 17033, USA.
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